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Terms of Service

Effective date: July 27, 2026

These beta-stage terms should be reviewed by qualified legal counsel before a broad commercial launch.

1. Agreement

These Terms govern access to GhostAI websites, applications, integrations, and related services. By using the service, the business customer and its authorized users agree to these Terms.

2. Business use

GhostAI is offered for legitimate business use by automotive businesses and their authorized personnel. Users must provide accurate information, protect account credentials, and use the service in compliance with applicable laws and third-party platform requirements.

3. Beta service

During beta testing, features may change, be unavailable, contain errors, or operate with limited support. GhostAI may modify, suspend, or discontinue beta functionality at any time.

4. Customer responsibilities

The business customer is responsible for its customer communications, legal notices, consent requirements, message content, appointment information, repair-status information, policies, and configuration. The customer must review automated workflows and ensure responses are accurate and appropriate.

5. AI-generated content

AI-generated summaries, classifications, and responses may be incomplete or incorrect. They are provided as operational assistance and should not be treated as legal, insurance, repair, safety, financial, or other professional advice. Human review is required where accuracy or judgment is important.

6. Integrations

Third-party integrations may require separate accounts, permissions, and agreements. GhostAI is not responsible for third-party outages, changes, restrictions, or data practices. Customers authorize GhostAI to access connected data solely as needed to provide requested functionality.

7. Acceptable use

Users may not misuse the service, attempt unauthorized access, interfere with system operation, transmit unlawful or harmful content, violate privacy or communications laws, send spam, reverse engineer protected components, or use the service to harm others.

8. Intellectual property

GhostAI and its software, branding, designs, and technology are owned by GhostAI or its licensors. Customers retain rights in their business data and grant GhostAI the limited rights necessary to host, process, transmit, and analyze that data to provide the service.

9. Fees

Paid plans, if offered, will be governed by the pricing and billing terms presented at purchase or in a separate order form. Taxes and third-party service fees may apply.

10. Confidentiality

Each party should protect nonpublic business, technical, security, and customer information received from the other and use it only for purposes related to the service, except where disclosure is required by law.

11. Disclaimers

The service is provided “as is” and “as available” to the maximum extent permitted by law. GhostAI disclaims warranties of uninterrupted operation, error-free results, merchantability, fitness for a particular purpose, and noninfringement.

12. Limitation of liability

To the maximum extent permitted by law, GhostAI will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost revenue, lost data, customer claims, or business interruption arising from the service.

13. Termination

Either party may stop using a beta service. GhostAI may suspend or terminate access for security risks, legal violations, nonpayment, misuse, or material breach.

14. Changes

GhostAI may update these Terms. Continued use after an update becomes effective constitutes acceptance of the revised Terms.

15. Contact

Questions may be sent to hello@ghostaishop.com.